Privacy Policy

Privacy Policy

Effective Date: March 2025

At B3 The Adventure, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.b3theadventure.com, interact with us, and make purchases. By using our website and services, you consent to the data practices described in this policy.

1. Who We Are

B3 The Adventure is a UK-based e-commerce company that sells gymwear for both men and women. Our registered address is PO BOX 377, Ormskirk, L40 6YU, United Kingdom. You can contact us at info@b3theadventure.com for any privacy-related questions or concerns.

2. What Information We Collect

We collect personal information that you provide directly to us and information we collect automatically as you use our website. This includes:

  • Personal Identification Information: Name, email address, postal address, phone number, and payment details when you make a purchase or create an account.
  • Order and Transaction Information: Information about your purchases, including product details, shipping address, and payment method.
  • Technical Information: Information about your device, IP address, browser type, and usage data collected through cookies or similar technologies.
  • Marketing Preferences: Preferences regarding promotional communications and newsletters.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including payment processing and shipping.
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance regarding your orders.
  • Marketing: To send you promotional emails, newsletters, and offers (only if you have opted in).
  • Improvement of Services: To improve our website, product offerings, and customer experience based on your preferences and feedback.
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

  • Encryption: We use SSL encryption to protect your payment information and other sensitive data during transmission.
  • Data Storage: Personal data is stored securely on our servers, and access is restricted to authorized personnel only.
  • Regular Audits: We regularly audit our systems to ensure compliance with security protocols and best practices.

5. Sharing Your Information

We will not sell or rent your personal data to third parties. However, we may share your data with trusted third parties for specific purposes, such as:

  • Payment Processors: To complete transactions securely, we work with third-party payment providers (e.g., PayPal, Stripe) that process your payment information on our behalf. These providers are bound by their own privacy policies.
  • Shipping and Delivery Partners: We share your address and order details with shipping companies to fulfill your order.
  • Service Providers: We may share information with third-party service providers that assist with website hosting, analytics, email marketing, or customer service. These third parties are obligated to protect your information.
  • Legal Compliance: We may disclose personal data when required by law or to protect the rights, property, or safety of B3 The Adventure, our customers, or others.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to enhance your experience on our website. Cookies are small files stored on your device that help us:

  • Remember your preferences and login information.
  • Analyze website traffic and improve our services.
  • Serve relevant advertising.

You can control cookie settings in your browser, but please note that disabling cookies may impact your experience on our website.

7. Your Rights

As a customer, you have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data (subject to legal obligations).
  • Opt-Out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe link in the email or contacting us directly.
  • Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used format.

To exercise any of these rights, please contact us at info@b3theadventure.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing orders, complying with legal obligations, and resolving disputes. If you close your account, we will retain your data only for the duration necessary to comply with legal obligations.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@b3theadventure.com
Address: PO BOX 377, Ormskirk, L40 6YU, United Kingdom