Shipping/ Return Policy

Shipping Policy

At B3 The Adventure, we aim to provide fast and reliable shipping for all our customers. We use Royal Mail for our deliveries to ensure your gymwear arrives in great condition and on time.

Shipping Options & Rates

We offer the following shipping options:

  • Standard Shipping (3-5 Days)

    • Orders 0lb – 0.22lb: £3.99
    • Orders 0.23lb – 4.2lb: £4.49
    • Orders 4.3lb – 22lb: £5.99

  • VIP Shipping (1-2 Days)

    • Orders 0lb – 0.22lb: £4.99
    • Orders 0.23lb – 4.2lb: £5.50

All shipping prices are calculated based on the weight of your order. The cost will be shown at checkout, depending on the items in your cart and your delivery address.

Shipping Times

  • Standard Shipping typically takes 3-5 business days within the UK. Delivery times may vary depending on your location and any potential delays with Royal Mail.
  • VIP Shipping ensures a faster delivery within 1-2 business days, available for a faster option at checkout.

Please note, these are estimated delivery times. While we do our best to ensure timely delivery, external factors such as public holidays or postal delays can occasionally affect delivery times.

International Shipping

Currently, we offer UK-based shipping only. For international shipping, please contact us at info@b3theadventure.com for specific arrangements or updates.

Order Processing

Orders are processed within 1-2 business days (excluding weekends and public holidays). You will receive an email once your order has been shipped, along with tracking information to monitor your package.

Returns Policy

We want you to be completely satisfied with your purchase from B3 The Adventure. If for any reason you’re not happy with your order, we offer a straightforward returns process.

Return Eligibility

  • You have 14 days from the date of receiving your order to return your items.
  • To be eligible for a return, your items must be unused, unworn, and in the original condition, including all tags and packaging.

How to Return an Item

  1. Contact Us: Please email us at info@b3theadventure.com within 14 days of receiving your order to initiate the return. Be sure to include your order number, the items you wish to return, and the reason for the return.

  2. Return Authorization: Once we receive your return request, we will send you instructions on how to return your item(s). You may need to use the original packaging if it is still in good condition.

  3. Shipping the Return: Please send your return to the address provided in the return instructions. You will be responsible for the return shipping cost unless the item is faulty or damaged.

Refunds

  • Once we receive and inspect the returned items, we will process your refund within 14 business days.
  • Refunds will be credited back to the original payment method used to place the order.
  • Please note that original shipping fees are non-refundable unless the item is faulty or the return is a result of our error.

Exchanges

We currently do not offer direct exchanges. If you would like a different size or style, we recommend returning the item(s) for a refund and placing a new order.

Faulty or Damaged Items

If you receive a faulty or damaged item, please contact us immediately at info@b3theadventure.com. We will arrange a return and provide a full refund or exchange at no extra cost. Please include photos of the damage or fault to help us resolve the issue faster.

Non-Returnable Items

  • Items that have been worn or washed.
  • Products that are custom-made or personalized.
  • Sale items (unless otherwise stated).

Return Address

Please send all returns to:

B3 The Adventure
PO BOX 377
Ormskirk
L40 6YU
United Kingdom